Refund policy

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and any tamperproof seals must be intact.

Order Discrepancies:
If your item was damaged, missing, or incorrect you must email us within 48 hours of the delivery of the package. Once your claim has been submitted, reviewed, and approved, we will assist you with correcting this issue.

Canceling and Altering Orders:
Due to the volume of orders,4NX receives and in our efforts to provide the most efficient service to our customers, once an order has been placed and is processing we are unable to alter, change, or cancel any order.

Delivery charges are non-refundable. Refunds are only applied to items that are returned to our warehouse. If the return of your package incurred any type of return fees, those charges will be deducted from your refund for the returned items.